Notice of Privacy Practices

Health information is collected only when necessary to support therapy and care. This may include personal details, contact information, medical history, mental health history, and notes about therapy sessions. Information is used to provide effective services, coordinate treatment, manage records, and fulfill legal or billing requirements.

All health records are safeguarded using secure, encrypted digital platforms and physical security measures as required by law. Only authorized individuals who need information for legal, billing, or clinical reasons will have access. All methods comply with state and federal confidentiality standards, including strict telehealth security practices.

Health information may be used or disclosed in the following ways:

• For treatment and therapeutic services
• For processing payments and billing
• For practice operations, such as scheduling and record-keeping
• As required or permitted by law (such as in cases of suspected abuse, harm to self or others, health oversight activities, or by court order)
• With written authorization for any reason not listed above

Information will not be shared with third parties for marketing or fundraising purposes, nor disclosed beyond what is allowed or required by law.

All telehealth sessions are conducted using secure, HIPAA-compliant video platforms. While reasonable steps are taken to protect privacy during remote communication, use of personal devices and internet providers may carry inherent security risks outside of the therapy setting.

Examine and receive a copy of health records

• Examine and receive a copy of health records
• Request corrections or amendments to health records
• Request restrictions on certain uses or disclosures of information
• Request confidential communications through preferred channels
• Obtain a list (“accounting”) of certain disclosures made within the last six years
• Receive a copy of this notice at any time, upon request

File a privacy complaint with Inner Strengths Therapy or with the U.S. Department of Health and Human Services without fear of retaliation

In the event of a breach involving unsecured health information, prompt notification will be provided in accordance with applicable laws and regulations.

This notice may be updated as necessary to comply with legal requirements or practice changes. The latest version, along with the effective date, will always be posted on this page.

For questions about privacy practices, or to file a complaint or request, contact:

• Email: innerstrengthstherapy@gmail.com
• Phone: 818-307-7311

Privacy complaints may also be filed with the U.S. Department of Health and Human Services at www.hhs.gov/ocr/privacy/hipaa/complaints/.